Welcome to LushDome Furniture - Frequently Asked Questions

 

  1. What sets LushDome furniture apart from others?
    At LushDome, our commitment lies in providing meticulously crafted furniture that combines quality and affordability. Our offerings are designed to bring sophistication to your space without breaking the bank.
  1. How can I place an order with LushDome?
    Ordering with us is straightforward. Simply browse our curated selection, add your chosen items to the cart, and proceed through our streamlined checkout process. For any assistance, our customer support team is ready to guide you.
  1. What payment methods are accepted by LushDome?
    We accept these payment methods:
    Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay, Amazon Pay
  1. Is customization available for furniture orders?
    Currently, we offer a curated selection of ready-to-order pieces. While customization options are limited, we're continually exploring ways to expand our offerings to meet diverse preferences.
  1. How can I track the status of my order?
    Upon confirmation, you will receive an email containing relevant order details, including a tracking number. This allows you to monitor the progress of your delivery. Should you have any inquiries, our customer support team is ready to assist.
  1. What is LushDome's return policy?
    Our Return Policy, detailed on the Returns & Exchanges page, allows for returns within 14 days of purchase. We aim to simplify the process to ensure customer satisfaction. 
  1. Does LushDome offer international shipping services? How many days it takes to ship?
    We currently sell products in the United States and Canada. Now we do not offer worldwide shipping. For the United States our Transit time is 7 to 9 business days and for the Canada it's 7 to 21 days.
  1. How should I care for my LushDome furniture?
    To maintain the longevity of your furniture, follow the care instructions provided with your purchase. For additional guidance, refer to our upcoming Furniture Care Guide. Our team is also available to address any specific care inquiries.
  1. Are there ongoing promotions or discounts at LushDome?
    Stay informed about exclusive offers, promotions, and sales events by regularly checking our website and following our social media channels. We aim to provide value to our customers through occasional special promotions.
  1. How can I contact LushDome's customer support?
    For inquiries and assistance, please utilize the Contact Us page on our website. Our dedicated customer support team is committed to responding promptly and professionally to address any questions or concerns.

 

Thank you for considering LushDome Furniture for your home. We look forward to serving you with our commitment to quality and customer satisfaction.

 

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